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Frequently Asked Questions

Answers to common questions about Debra’s prints, shipping and custom commissions. Tap a question to open it. Don’t see yours? Ask Debra; she usually replies within 24 hours.

Prints and materials

How are Debra Whelan Art prints made?

Debra paints each piece by hand on a tablet. The finished painting is printed to order by FinerWorks, a professional fine art printing service, as a giclée on archival matte paper or artisan canvas.

What’s the difference between the paper and canvas prints?

Archival Matte Paper (Moab Lasal Photo Matte) is a smooth, heavyweight (230 g, 9.5-mil), neutral-white, acid-free paper that gives sharp detail and accurate color. It’s the most affordable option.

Artisan Canvas by Breathing Colors is a poly/cotton canvas printed with archival Epson UltraChrome GSX inks. It has a satin, low-gloss finish and a consistent canvas texture, and it resists scratches and smudges without a coating.

Do prints come framed?

No. Prints arrive unframed, and canvas prints aren’t offered stretched, so you can choose the mat and frame that suit your space.

How are prints packed for shipping?

FinerWorks carefully packs each print in a flat box. Debra has never had a complaint about damage in shipping.

What sizes can I order?

Each painting is offered in sizes that keep its original proportions, from about 5×9 inches up to 40×20 inches. Choose a size and material on each print’s page; the price updates as you choose.

How long will a print last?

Archival papers, canvas and inks are made to resist fading. Prints can last about 100 years when cared for: keep them out of direct sunlight and away from damp or other harsh conditions.

Is this AI-generated art?

No. Debra paints every piece herself, stroke by stroke, with a pressure-sensitive stylus in Photoshop and similar painting apps. No AI is used. How digital painting works

Ordering, shipping and payment

How much does shipping cost?

Nothing. Shipping is free on every print.

How long will my print take to arrive?

Each print is made to order and takes a few days to make. Orders within the US usually arrive in about a week to a week and a half; international orders take 1–2 weeks after printing.

Do you ship outside the United States?

Yes. International orders usually arrive 1–2 weeks after printing.

How do I pay?

Checkout runs through PayPal. You can pay with your PayPal account or with a credit card, without needing a PayPal account.

Commissions

What can I commission?

Portraits of people and pets are Debra’s specialty: memorials, gifts and family keepsakes, painted from photos you provide. For another idea, describe it to Debra.

How much does a commission cost?

Starting prices depend on size: from $200 for 8×10 inches to $1,250 for 24×36. Your written agreement gives the final price, based on what the painting involves. See all sizes and prices

How does the commission process work?
  1. Contact Debra and share your idea and photos.
  2. She sends an agreement with the description and price.
  3. You pay a non-refundable deposit of half the total.
  4. Debra emails you progress so you can give feedback, with two complimentary rounds of minor edits.
  5. You approve the finished painting and pay the balance.
  6. The print ships to you, or straight to the person it’s for.
How long does a commission take?

About two weeks, depending on how detailed the subject is; simpler pieces can take less.

How much is shipping on a commission?

Commission shipping is calculated from the delivery location and current rates.

Can a commission be a gift or a memorial?

Yes. Clients have commissioned memorial portraits of a dear friend and of a family pet, and Debra can ship the finished print directly to the recipient. Read what clients say

Still wondering about something? Ask Debra. She usually replies within 24 hours.

Turn a favorite photo into a painting

Debra paints custom portraits of the people and pets you love, working from your photos. You’ll see the painting as it develops, with two rounds of edits included.

Start your commission See prices and process

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